Explain the principles of effective communication in the workplace

I am working in careers advice for IT individualnel. I ca-ca been asked to produce a small booklet on valued employee attributes and communication barriers. I will write a report explaining the principles of effective communication.Skills for General communionQuestion and answerPeople at the workplace will always want to ask questions about what you have said. To avoid awkward questions do not talk about something which you do not do it how to explain, and if you are going to include something in your presentation coerce sure you know exactly what it is and know how to explain it. When answering questions even when not sure about the answer its important to speak confidently as if you know exactly what to say, if you do it will seem that you know extensive knowledge about the subject. During my internship I had to do presentations and after questions were asked. I made sure I was comfortable with the study I chose so that when I was asked questionsEngaging the audienceIts impor tant to keep your audience interested throughout a presentation. This is because if you do not wherefore the audience will lose track of what you are talking about. Therefore they wont understand what you are talking about and will live on confused especially if you are rambling and not making a clear conclusion. They may not understand the point you were originally trying to make and then the presentation will not be useful.Skills for Written CommunicationGrammar and SpellingWhen writing things such as an email or presentation it is exceedingly important that all of your grammar and spelling is correct, because if it is not than the employer will immediately look down upon you. If you have bad spelling and grammar it will look that you dont care and are not checking back through your work which is unprofessional. Its important to describe professional level of English as it will intend employers that you will be useful at any writing task.StructureAs with grammar it is importa nt to structure when writing a letter or an email, there are many ways you can structure such as using sub-headings to put a point across, using paragraphs and a conclusion show that your thought or point has come to a close and labelling a letter in a professional wayInterpersonal skillsBody wordsWhen speaking to somebody its important to stand straight with your hands either incline of you, this is because firstly standing with a straight back will allot you to speak loudly and clearly and will make you look confident which shows you know what you are talking about. Secondly if you keep your hands either side of you it is more professional than keeping them in your pocket and fidgeting.Active engagementIts important to be actively engage in the conversation by showing eye contact and nodding. This will show that you are interested as if you show you are bored it will impact the other persons communication and they may not want to interact with you again.